Rich Trouton has been doing Macintosh system and server administration for over twenty years and has supported Macs in a number of different environments, including university, government, medical research, advertising and enterprise software development. His current position is at SAP, where he works with the rest of the Apple@SAP team to support SAP's Apple community.

Rich has also written for Peachpit, Apress and MacTech Magazine on various ways to manage Apple devices. His most recent book with co-author Charles Edge is "Apple Device Management: A Unified Theory of Managing Macs, iPads, iPhones, and AppleTVs".