I look to provide quality IT solutions in a preventative and proactive way to increase everyone's productivity. I am a Lead Support Specialist at Thumbtack, where I perform assessments, but also acquires and deploys infrastructure to meet the requirements including the integration of different departments and special task applications. Jason actively troubleshoots client systems; installs configures, and maintains workgroup servers; provides support and direction for using Thumbtack services; and trains and mentors interns, new employees and other support staff. I am a board member of Macbrained. www.macbrained.org . Macbrained is an SF Bay Area Mac and iOS-focused community for developers, engineers and administrators alike. Through collaboration and education, we help grow Mac and iOS in the Enterprise and in Education by sharing our personal experiences in supporting and managing the platforms.