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MacAdmins is the premier East Coast conference for anyone who deploys and manages Macs and iOS devices. In 2016 we featured 60 sessions and five workshops with top notch speakers in the macOS and iOS deployment community. MacAdmins offers an incredible level of expertise, value, entertainment, and a great opportunity to network with your fellow admins! Register Here Today!
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Wednesday, July 12 • 3:15pm - 4:30pm
From Level 0 to IT Support Lead

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Getting started in tech can be daunting. There are so many questions: Do I have enough of the sought-after technical skills? Can I troubleshoot on-the-spot? Can I read "geek" and translate to English? Will I advance in my career with what I know? This talk will go over my journey from a level 0 tech at Lawrence Berkeley National Lab to my current position as IT Support Lead at Thumbtack. I will discuss all the technical skills I learned were most vital along the way, but I'll also cover the non-technical skills I used to advance my career.
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Jason Miller

From Level 0 to IT Support Lead, Thumbtack
I look to provide quality IT solutions in a preventative and proactive way to increase everyone's productivity. I am a Lead Support Specialist at Thumbtack, where I perform assessments, but also acquires and deploys infrastructure to meet the requirements including the integration... Read More →

Wednesday July 12, 2017 3:15pm - 4:30pm EDT